Desktop app not loading

Bug Reports
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1

WHAT IS THE BUG

I was using the app normally yesterday. Today I logged in and it says I dont have channels. Stays loading when I click to my Main channel and appears an error pop-up about internet connection.

HOW TO REPRODUCE IT

  1. Open Anytype

  2. Click on top left Anytype > Settings > Vault/Space

  3. Wait for the channel loading…

  4. Click on the channel’s name and wait more 20-30s

  5. Get the error.

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    image1025×743 35.6 KB

THE EXPECTED BEHAVIOR

Access my channel normally and my data showing up like yesterday.

ADDITIONAL CONTEXT

My app stays normal. My channel appears and I can edit normally.

TECHNICAL INFORMATION

OS version: linux x64 6.12.73+deb13-amd64
App version: 0.54.5
Build number: build on 2026-03-10 14:32:32 +0000 UTC at #20aa20917271b1298baef683b422564597648e1f
Library version: v0.48.4
Anytype Identity: A5yUXsXzyXA5gLAzdpWaUQRExNURv6L2QhuJFgHyt1LHSeDD
Analytics ID: Mb52bX9Xg9x4rjFPmrCC269UhEuYA3pDku9qjKH9cCZBFZzi
Device ID: 12D3KooWEZYgRah42DZ18LLeHzzqwkVdhFkwhnzeUHMfRTWYzgjY
Ethereum Address: 0xcD3BD4a34847ed94370E3078B41491d1fdb6e0a1

2

This report has been added to our tracker and received by our team.

4

Thanks for the report. From your description it does not look like a general internet connectivity issue. The app itself is running normally and only the Main channel fails to open, which suggests a channel loading problem rather than a network problem.

We have escalated this to the team together with the technical details you shared.

Could you please also export your logs so we can investigate further?

You can do this in the app by going to Debug → Export logs and then share the generated file here.

Also, please avoid deleting the channel or reinstalling the app in a way that might remove local data while we investigate.

5

Ty Filip for the response. I’m sharing the .zip file with the logs. I’ll remain the app installed as it always was. I’m using the channel in mobile right now.

anytype-log-2615109754.zip (172.3 KB)

6

Just updating: in Linux remains the same state as yesterday. Loading andgetting the error.

  • In Windows and Mobile the app works perfectly. I don’t know what happened in the Linux.
7

Thanks, I’ve shared your update with the dev team.

8

It’s been almost a week I cannot use anytype on my main computer, any update on this issue?

9

Thanks for checking in. We understand how frustrating this is, especially if it’s been affecting you for several days.

The issue has been escalated to the team, marked as urgent, and is currently under investigation.

If you’re experiencing the same problem, it would really help if you could share your logs and tech info so we can better understand what’s happening on your device.

10

Filip, update:

My app is back. I didn’t do nothing different in my OS. I was using the Windows app while the Linux wasn’t working. I came back some days ago and here it is, up. I couldn’t share the update because routine, but I’m sharing the recent logs with the app working fine in my Debian.

anytype-log-994732495.zip (330.3 KB)

11

Sorry I didn’t came back earlier, seeing the other comment I just did an update but still the same thing, my vault isn’t loading at all, when I input my key it just keeps loading forever

anytype-log-3769941495.zip (2.6 MB)

12

Hey, this seems to be a different issue to the one mentioned previously. Could you please submit a separate bug report or provide more information here, such as your tech information, so that we can investigate further?

13

opened Cannot load vault