WHAT IS THE BUG
I tried to login, on the desktop app, and I enter the pin code but it doesn’t recognize it. I always save my passwords and pins on Lastpass, immediately after i enter them, so I am pretty sure I have entered the correct pin. But, the system says it is incorrect pin. so… delete and recreate the account? Can’t I restore it somehow whit the phrase?
HOW TO REPRODUCE IT
- Go to…
- Click on…
- Scroll down to…
- See an error.
- I was able to provide you a video capture of the bug, here it is:
THE EXPECTED BEHAVIOR
After pressing Login, I type the phrase and then I get the Enter Your PIN CODE window. I ENTER the 6 digits of my PIN CODE and I get the Error that my PIN is incorrect.
ᅟWindows 11 Pro, build 22621
HP Probook 450
If other context, people, or related Bug Reports as to be mentioned, do so right here.
Hi @Varvara, I hope you are referring to the pin that is not recognized, and not the passphrase. If you lost the passphrase you’ll need to setup a new account. If you just lost the pin, you should be able to reinstall Anytype and login with your passphrase as I believe the pin is a local configuration. I’m not 100% sure but you could give a reinstall a try.
Secondly, could you properly fill in the bug report template? I.e., remove the pencil icons, and fill all relevant sections (and remove the rest). Thanks!
Hello Sambouwer thank you for your response.
It was indeed the PIN number. I tried a few things and I think I also tried your suggestion. I also logged out, started a new signup, entered the code and got new phrases. In all my tries, after entering the phrase, I got into the PIN which was not recognized and got the same error of : Incorrect PIN.
I ended up reinstalling the app, and creating a new account with a different email address. I haven’t enabled the PIN yet, will tried maybe at some point.