Sync did not merge

WHAT IS THE BUG
I have a setup of Linux Desktop, Linux Laptop and 2 android phones.
Data on laptop PC is not merged into other PC and telephone

HOW TO REPRODUCE IT
Version 36.0, time synced, languages synced
THE EXPECTED BEHAVIOR
Older entries exist in all systems, it appears since 36.o no laptop sync. Several tasks on other systems also did not reach laptop.
ADDITIONAL CONTEXT
Please advice how to sync all data again.

SYSTEM INFORMATION

  • Device:
    PC
  • OS:
    Linux Mint 21.2, Android 11
  • Anytype Version:
    v.0.36.0

OS version: win32 x64 10.0.22631
App version: 0.36.0
Build number: build on 2023-11-20 20:38:18 +0000 UTC from at #df0868e687be6aa9ffd9d3f5bf4c550ab6e43d5a(v0.29.16)
Library version: v0.29.16
Account ID: A88CGyztLGLHkpGf4tijbHX8ZsWusNVib2xpByq4GPfdaoJ2
Analytics ID: c9428ef3-22d7-48e0-95e3-6be1b514d4bf
Device ID: A93i1LA2dPqGSj6hYUxFeTkMxpSTfkSzb5d3AtUuz18wcaVF

Device: KB2003 OnePlus Android version: 33 App version: 0.26.29 Build number: 2629 Library version: 0.29.17 Account ID: A88CGyztLGLHkpGf4tijbHX8ZsWusNVib2xpByq4GPfdaoJ2 Device ID: AAeqrc3Mc7e4HGM8KXv73uY6ARvw1EFBVLPxZugi8snSEoQE Analytics ID: c9428ef3-22d7-48e0-95e3-6be1b514d4bf

Same here, since the new update I now have an android an pc not syncing between and storing new files separately.

PC, Oneplus 8t
OS:
windows 11
Android 11

I’m guessing you are using 0.36.0 on both of your desktop devices?
What about your android devices, which versions are you using there?
Please post all of your technical information so that our dev team can debug this properly.

Yes 36.0 on both Linux Mint systems and 0.26.28 on both Android systems.
The Laptop merges not properly into the other three devices.
Please advise how to merge that valuable data.
When on the Desktop every note I open starts synchronizing slowly and updates. How to perform an overall sync at once, not per note?

Additional thought: Android updates automatically and Desktop to 36 was first. I may have added data on the Laptop in 35. Both now on 36 and I discovered the issue. So may this be a problem to add 35 data into the 36 environment?
Now all syncing is OK exept for some topics that stay on Laptop.

If non-existent on either side, small modification makes successful sync.
This solution works fine for me now: on my side issue closed.

I fear you can’t.
And I’m strongly agree.
If I’m wrong, I’d be happy to be corrected (last time I asked, I was told it worked like this…).

Look, add comment and vote :

(yes, the title refers to the smarphone version, but all the requests to be able to synchronize everything have been merged into this request)

Laptop 0.36.0
Android 0.26.28
I updated laptop first. Laptop has all my notes, while the ‘folders’ and layout is the same on android none of the information is showing up and adding new information to android phone does not appear on laptop. Green dot says it is synced so I don’t know how to resolve. I have tried signing out of both, deleting android app and reinstalling. Any ideas?

@Rogallo mentioned that making a small modification to the object content forced the sync.

Have you tried it?

This report has been added to our issue tracker and received by the Development Team.

I can edit the title of the collection which changes, but changing the content in the individual Note/Page/object I’m using has no affect in them showing up on my phone. Thanks for flagging, until it’s sorted anytype is virtually made useless for me :smiling_face_with_tear:

1 Like

@Rogallo @Flossyk1

Please provide your Account ID which is available in your Technical Information.

Our devs can’t investigate Sync issues at all without it. That’s why we ask for it in the bug report template.

You can find it in the “Help” menu; Help>Technical Information>Account ID

Thanks a lot!

Device: KHP
OS version: win32 x64 10.0.22631
App version: 0.36.0
Build number: build on 2023-11-20 20:38:18 +0000 UTC from at #df0868e687be6aa9ffd9d3f5bf4c550ab6e43d5a(v0.29.16)
Library version: v0.29.16
Account ID: A88CGyztLGLHkpGf4tijbHX8ZsWusNVib2xpByq4GPfdaoJ2
Analytics ID: c9428ef3-22d7-48e0-95e3-6be1b514d4bf
Device ID: A93i1LA2dPqGSj6hYUxFeTkMxpSTfkSzb5d3AtUuz18wcaVF

Device: KB2003 OnePlus Android version: 33 App version: 0.26.29 Build number: 2629 Library version: 0.29.17 Account ID: A88CGyztLGLHkpGf4tijbHX8ZsWusNVib2xpByq4GPfdaoJ2 Device ID: AAeqrc3Mc7e4HGM8KXv73uY6ARvw1EFBVLPxZugi8snSEoQE Analytics ID: c9428ef3-22d7-48e0-95e3-6be1b514d4bf

Please call a debug command “Space Summary” on the pc and on the laptop and post result jsons here

I have a feeling this is caused by the multi spaces. The objects/pages this is not syncing very well on is ones which I moved from my “home” space to another space as I thought this was possible. However upon opening that “copied” page placed in the new space, the sidebar would refer back to the previous old “home” space.

I’ve just painstakingly copied and pasted the content of each object and made new relations etc, basically remaking the same thing on the new multi space and it works fine.

I wonder if this can be fixed rather than doing this with each object/page I want in a new space?

Hey, I’m guessing that @fat_fellow is reffering to this:

image

After you click on that a folder should appear, and then you should search for the debug-space-summary.json file and upload it here.

Ah ok thanks

debug-space-summary.json (228.1 KB)

1 Like

OS-versie: linux x64 6.5.0-14-generic
App versie: 0.37.3
Build nummer: build on 2023-12-27 14:14:53 +0000 UTC from at #a6b9e08d3091e8a9c17b0b50e3d591612d609bd5(v0.30.4)
Bibliotheek versie: v0.30.4
Account-ID: AA9ZChMn3y3EmQmzmFYpjZWCV9onPMgebR4JBSjPB9zc4umb
Analytics ID: 561f923f-7510-494b-902e-64e19aac54b8
Apparaat ID: 12D3KooWNQDPfRT82yhbHpRR4dsNLgPdZZjfi7bPaJRXfw8CAsJ9
debug-space-summary.json (119.7 KB)

File on Linux Mint PC incomplete: lack all older data.
On 2 android phones it seems complete.
Please advise how to get the PC in sync or restart on PC.
Thanks,

1 Like

Solved :grinning:.

First I logged out. Then I found the data file in .config/anytype/data (in Linux Mint).
I renamed it by adding BU in the name (for back-up).
Then l Iogged in with the recovery sentence and a new and complete sync ran automatically.
In the data subdirectory the larger file appeared.

1 Like