"Invite code is invalid" error message

In between entering the code and getting the recovery phrase, my internet went down or something, Anytype got stuck in that spinning circle screen for 5 minutes.

I got this error afterwards, and I can’t use the code anymore

It might be best to email the Anytype at support@anytype.com support@anytype.io for such an issue. Let us know if they were able to help you!

support@anytype.com is bad email

What do you mean by that?

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

(generated from support@anytype.com)
There is no one at this address

I‘m also can not login anytype again. Antype not given recovery Phrase or private code。

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Wasn’t this the right address?

oops, @Flip @sambouwer @youzhenbei nope, our support address is support@anytype.io

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Didn’t even read the TLD. Thanks

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Sorry for providing the wrong email address! :see_no_evil:

@ezequiel.barbosa @youzhenbei are you still experiencing any issues? Let us know so we can help!

@sambouwer Unfortunately I’m in the same boat. Have messaged support but haven’t heard back yet. Any ideas?

@qakhan1 did you hear back in the meantime? I’m reaching out to the team to check whether they have seen your email (not sure to what extent it will be clear which one is from you based on your account info on Discourse, though :wink: )

Sorry about that @qakhan1, we will respond asap.

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Hi Angelo, all sorted thanks. I got the new code :slight_smile:


Tl;dr: send an email to support@anytype.io

Even though there is no confirmation from OP (yet), I will mark this topic as resolved.