Incompatible Version

Bug Reports Bug Cemetary
,
1

WHAT IS THE BUG

I see “Incompatible version” in the connection status on MacOS. If I click on it I get a dialog that says “It’s time to update” with an update button, however the update button doesn’t do anything. Quitting and loading again does nothing.

HOW TO REPRODUCE IT

Just open Anytype. I see a “No connection” which I don’t recall seeing before. Internet connectivity is fine.

THE EXPECTED BEHAVIOR

Update if necessary

ADDITIONAL CONTEXT

None

SYSTEM INFORMATION

  • Device:
    Macbook Air 2020
  • OS:
    Ventura 13.4.1 (c)
  • Anytype Version:
    v.0.33.3
  • Tech Info:
    Device: re.local
    OS version: darwin x64 13.4.1
    App version: 0.33.3
    Build number: build on 2023-07-18 21:58:21 +0000 UTC from at #087b1bff0634dc85980f1fb0cd8fcff4512e960c(v0.27.15)
    Library version: v0.27.15
    Account ID: A8fkUMKBWdYGmKFBRyqpoHdtJek3dq9rzM61AFe5VJC9gNdA
    Analytics ID: 0c84747d-4314-469a-b92b-f5abf7781ce6
    Device ID: AAmFEy53rin3yUimFRujcWZskRXKczJhzDCGzo6qojcFddiN
2

After a while I got a prompt to update and restart. I agreed to do that, and it hasn’t been done, and now I can’t open objects. Not sure if I should quit and start, or wait. Went away for a few minutes, now I’m “Entering the void…” Application is unresponsive, will have to force kill maybe?

… After doing so, it’s back to the same state.

3

Hey @gearcat,

Try downloading the most recent version from GitHub. You are using a super old version. v0.33.3 probably uses an incompatible library version. Since it is that old, it likely will not successfully auto-update. That is why you must download the latest stable release - v0.35.0. This should definitely fix your problem.

Hope this helps!
-James @23jjl

4

That fixed it. Looks like I was just running it out of my Downloads directory the whole time. Maybe that’s why it wasn’t updating properly? I downloaded 0.34.3 off the link on anytype.io. I synced local changes to other devices successfully.

5

Oh, good! I was going to say, that version is way out of date and uses a really old library version. I led you to the v0.35.0 download because I’m sure that it will show up on the official download site soon (and it’s not pre-release because those are labeled as being alpha or beta). Just wanted to simplify the download process and save you some time and bandwidth :wink:

6

I wonder if we could replicate this fail to update bug somehow… I think that I just ran the .app out of the download directory and thought nothing more of it. Could that have caused it?

edit: I got an update and restart prompt. I agreed. Again, no update and restart occurs.

7

Have you tried killing the app or restarting your computer? Sometimes it behaves weirdly, like even mine didn’t update the first time most recently when I updated in the app to 0.35.0. It closed the app, but it didn’t actually go. This has been problematic in the past but I thought they already fixed it once.

8

I have killed the app. No effect. I haven’t restarted the computer. I’ll try that and let you know how that goes.

9

Rebooted, still Version: 0.34.3. I don’t see an explicit “check for updates” function. Am I not seeing it somewhere?

In the “Version” menu I have “Release” selected.

10

Try selecting the “Pre-release” menu and seeing if it will update correctly.

11

Yes, it updated to 0.35.0 right away

1 Like
12

This topic was automatically closed after 3 days. New replies are no longer allowed.