Cannot sync data de novo from the backup server

Describe the bug
When I am trying to recreate the local database from the backup node, it says “Cannot run service ‘anytype’: cannot delete thread: thread is in use” as shown below.

If I click the Back button, the error message disappears and it stays at “selecting profile…” forever.
I guess Anytype is syncing data from the server, but there is not any change in anytype2/data folder.
If I restart Anytype, I can go to the homepage, but no data are synced from the server.

To Reproduce
Steps to reproduce the behavior:

  1. Close Anytype
  2. Goto AppData\Roaming folder, rename anytype2 to anytype2.bak
  3. Start Anytype, and login with keychain phrase
  4. Wait several minutes, and see an error

Expected behavior
A clear and concise description of what you expected to happen.

System Information:

  • OS: e.g. Windows 11
  • Anytype Version: 0.20.9
1 Like

Facing the same issue on linux desktop app as well

System Information:

  • OS: Fedora Silverblue 35
  • Anytype Version: 0.20.9
1 Like

@lynxlove @atb Hi! Looks that it was fixed. Please, check in v 21.1

Unfortunately I still cannot sync successfully, although the error message changed a little bit.

@atb Please, send to us your logs when you are trying to sync. For this, you need to click on anytype menu on the left upper corner then follow File/Object diagnostic

@atb Is this still a problem for you?