Cannot select account on iphone with qr code

WHAT IS THE BUG

Trying to login to iphone app with QR code does not work. Displayed error message is “Error select account”.

HOW TO REPRODUCE IT

  1. install desktop app (in my case it was the appImage)
  2. get a QR code to login on your phone
  3. install iphone app
  4. try to scan the QR code
  5. the QR code is detected, but instead of logging in, the app says “Error select account” and takes me back to the login dialog.

I did manage to login using the passphrase though.

THE EXPECTED BEHAVIOR

I expected the app to log in.

SYSTEM INFORMATION

  • Device:
    Iphone Xs max
  • OS:
    ios 16.4.1
  • Anytype Version:
    v.0.22.0 (115) on TestFlight

ADDITIONAL CONTEXT

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This report has been added to our issue tracker and received by the Development Team.

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WHAT IS THE BUG

Account successfully created on MacBook Air M2 with invite code. Trying to login on iPhone or iPad using either the passphrase or QR code results in “Account recover error, try again”.

HOW TO REPRODUCE IT

  1. Open app
  2. Click “Login”.
  3. Scan QR code OR enter recovery phrase
  4. Error occurs

THE EXPECTED BEHAVIOR

I expect to be logged in and see data syncing

SYSTEM INFORMATION

iOS 16.5 and iPad OS 16.4.1 (a)
Anytype version 0.21.0 (36)

ADDITIONAL CONTEXT

  • The system is working for me on desktop (Mac)
  • When I use the QR code to login, the recovery phrase is automatically entered correctly.
2 Likes

Same happened to me just now!

Same for me just now

Still not able to login to either iphone or ipad. It is making the testing experience less than ideal.

I also an having this issue on two iPads. One iPad Pro and one iPad mini 6, I get the account recover error, try again. Unable to log in.

Same issue for me.

I’m also getting the same issue. Have tried logging in via Recovery Phrase and QR code on both iPhone and iPad and I keep getting an Account Recovery Error.

Same issue here.

same!

Has anyone found a solution for this? I am eager to jump in to Anytype and start contributing to the community but I’m hesitant to spend any time on it right now when I can’t even log in on multiple devices. I’m worried it will take a new account with a new recovery phrase or something in order to work properly.

1 Like

same! the bugs are killing it for me. I really want this to work though. I know it’s in alpha/beta, but I think they could have waited just a little longer before they released it. I think it’s brave of them to have released it to small groups though. I hope they give me a free for life license lol :sweat_smile:. I think the iOS app is not syncing because the full version hasn’t been released on the App store yet, just my best guess.

Anytype will be free forever for personal use.

It’s not “released” - it isn’t even a beta yet - it’s pre-beta. The pint of the nightly-ops group is to test it before the beta is opened up.

Sure, bugs are irritating, and sometimes show-stopping - when we signed up to test, we accepted that we’d encounter bugs.

We all want this to work and work well - some of the testers have invested years so far - but I think we need to respect the team and the work they’re doing. Especially since the application costs us nothing but whatever time we want to invest.

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Oh that’s right, I forgot.

Yeah, you’re right, I was being a little bit of a jerk, my bad. I also appreciate you clarifying the Alpha vs Beta thing to me, I wasn’t sure exactly what the difference was tbh.

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No, not really. We all get caught up in the enthusiasm sometimes.

You’re welcome - it 's sometimes hard to keep track. Back in the good old days (well, they weren’t so much “good” as just “old”) betas didn’t see the light of day, never mind alphas, which usually struggled to get past a splash screen. The recent trend for for large-scale betas has benefits but probably generates problems - there are plenty of people who don’t want to test - they just want early (and free) access).

I used to manage software development so I may be a bit over-protective of the dev team.

3 Likes

I think this may be several bugs with similar manifestation. For me, like I wrote, I did manage to login using the passphrase (so not using the QR).

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It’s working for me now!!! got the latest version of the mobile app.

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