Cannot Log-in - Unresponsive Blank Screen

Bug Reports
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1

WHAT IS THE BUG

After I reinstalled it, after logging in, a black screen always appeared, and there was no way to log in successfully, making it unusable.
This is a very serious bug that makes me lose confidence in AT.

HOW TO REPRODUCE IT

On my PC（window10）, this problem is easily repeated:

  1. Just uninstall and reinstall
  2. click login and enter your Recovery-Phrase
  3. you will be stuck in this interface

Just now, I uninstalled and re-installed AT v0.34.3 and the same problem occurred.
It’s easy to recreate the look below.

image
image1006×758 6.89 KB

ADDITIONAL CONTEXT

I’m not using a VPN, I’m using a normal network.

Update: I fixed the problem, it seems to be a bug!

After each re-installation:

  • Switch languages once
  • Log in again
  • Everything works… :grimacing:

I mean, sure, it seems to work, but why?

2

Hi there,

Are you using a VPN or work / school network?

3

Hi,glad to the post.

I’m not using a VPN, I’m using a normal network.

On my PC（window10）, this problem is easily repeated:

  1. Just uninstall and reinstall;
  2. click login and enter your Recovery-Phrase;
  3. you will be stuck in this interface;

Just now, I uninstalled and re-installed AT v0.34.3 and the same problem occurred.

image
image1157×807 21.2 KB

4

I fixed the problem, it should be a bug!

After each reinstallation, switch languages once, log in again, and everything works… :grimacing:

I mean, sure, it seems to work, but why? :rofl:

1 Like
5

This report has been added to our issue tracker and received by the Development Team.

6

Turn on Debug → Dev tools and show Console tab pls if there are any errors

1 Like
8

Thanks! switching language and before logging in worked. The same just happened to me.

1 Like
9

It’s my honour.