Broken sync on 0.25.4

Describe the bug
The app does not sync after updating to 0.25.4, stuck in “Preparing”

To Reproduce

  1. Update to AnyType 0.25.4
  2. Create an Object in AnyType for iPhone
  3. Try to see the newly created Object on MacOS
  4. See that the app doesn’t sync
  5. Relaunch the Mac app
  6. See that the app still doesn’t sync

Expected behavior
Well, it should sync with the backup node and load the newly created objects.

System Information:

  • OS: MacOS 12.3.1 (21E258)
  • Device Manufacturer/Model: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports
  • Anytype Version: e.g. 0.25.4

Additional context
A screenshot for reference. The app is stuck like this for at least 10 minutes:

The sync started working after I created another page in the Mac version. After that, the note created on my iPhone synced successfully and was available from my Mac.

I’ve witnessed some strange behavior. After the successful sync, I continued to fiddle with the pages in history, and discovered that when I select a Relation as an active Object, the Sync icon is stuck on “Preparing”, but when I switch to another note, the sync finishes correctly.

1 Like

And another problem: I was trying to embed a video demonstrating the issue, with the size of ~17MB. However, I receive an error stating that the maximum file size is 1000MB. Is there a way to upload a video?

I have experienced the same issue

Hello Pavel. Thank you for reporting the issue.
Could you please do this in the desktop client

  • File - Object diagnostics
  • File - Tree diagnostics with opened object with which you are experiencing problems.
    Send 2 debug files to us
    This will help to debug the sync issue you are experiencing

Ok! I have sent the logs.